STORE POLICY

STORE POLICY

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1. BOOKING
- All appointments must be made through the 'Fresha' booking system.
- A (non- refundable) deposit is required to secure your appointment, this is taken off your final balance

= Ensure details are correct when booking

2. CANCELLATIONS AND LATE ARRIVALS 
- 24 hours notice required to cancel or reschedule.
- Over 10 minutes late may result in cancellation and loss of your deposit.

3. TRAINING COURSES 
- Course deposits are non - refundable but can be transferred to a new date with at least 7 days notice

- full payment is due before start date 

6. REFUNDS 

- Due to the nature of our services, we do not offer refunds on training courses

7. CHILDREN AND GUESTS 
- No extra guests or children unless pre arranged.

8. PATCH TESTS 

- This is required 24-48 hours prior to treatments (lash lifts, tinting, semi- permanent makeup). It is a clients responsibility to book one of required, thankyou.

9.HYGEINE
- We adhere to strict hygiene and sanitation protocols.

-Please reschedule if you are unwell or have any contagious conditions.

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At KYSCOSMETIX salon, your privacy is important to us. We collect basic personal information (like your name, contact info, and booking details) to manage appointments and provide our services. Payments are securely processed through trusted third-party providers like Wix Payments or PayPal — we never store your full payment details. Our website may use cookies to improve your browsing experience. All data is kept secure, and we never share or sell your information. For questions, contact us at Kyscosmetix@outlook.com.